Posts tagged: customer service

Evans Halshaw: Credit Where It’s Due

Posted March 10 by Dan Cryer

I wrote, back in October, about my poor experiences with Evans Halshaw Vauxhall in Leeds, and I’ve recently had another one, but finally I’ve also got a positive outcome. My alternator broke, completely, at 6AM one morning driving back from Durham. When I bought the car, I was told it came with breakdown cover which I [...]

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The vBulletin Meltdown, and Great Customer Service from IPS

Posted October 29 by Dan Cryer

I’ve been following the situation at vBulletin with some interest for a few months now, from the acquisition of Jelsoft Enterprises Ltd. by Internet Brands, Inc. to the recent upgrade of their company forums and pricing structure changes. It’s been quite the dramatic few months, coming to head lately in what can only be [politely] described as [...]

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Orange, you suck!

Posted June 6 by Dan Cryer

Enom has a new friend in the ranks of sucking, Orange. Almost all of last week, our connection was terrible. We were getting cut off regularly, ping timeouts ( on 2MBPS! ) and generally slow connectivity. So I decided to call the Orange “support” line, in hope of getting an answer as to why. I [...]

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